How Health and
Home Connect
We envision a world where everyone is empowered to age gracefully and well at home. Our next-generation, AI-enabled connective care platform makes that possible.
How Health and
Home Connect
We envision a world where everyone is empowered to age gracefully and well at home. Our next-generation, AI-enabled connective care platform makes that possible.
Welcome to Connect America Home™
Improve Outcomes. Enhance Experience. Lower Costs.
Connect America Home is the first and only solution to integrate connected devices with a suite of tech-enabled remote care services and analytics—all supported by a 24/7 concierge call center. From ambient monitoring to daily vitals collection to emergency response, our seamlessly connected series of solutions enables continuous monitoring and connection.
With support from Esper, our AI virtual health assistant, individuals are more engaged, adherent and confident. Meanwhile, CareSage, our robust analytics engine, alerts healthcare organizations to critical changes and trends in an individual’s health and mobility.
Our End-to-End Connective Care Platform
Connected Devices
Innovative health and safety devices and wearables that connect to critical emergency and non-emergency services.
Remote Monitoring
An AI-enabled RPM and CCM platform proven to increase patient adherence and improve health metrics.
Analytics and Insights
Actionable data that enhances health insights and results in better care at lower costs.
Concierge Call Center
Trained specialists answer in seconds at the press of a button and provide critical support services.
AI Virtual Health Assistant
The smart extension of your care team that helps boost adoption, adherence and outcomes.
Activity Monitoring
Continuous monitoring in and away from the home helps prevent wandering, avoid falls and reduce unnecessary ED visits.
Medication Management
Help ensure medication adherence and reduce adverse events related to prescription medications.
SDOH Services
Address key challenges facing seniors and at-risk populations by connecting them to essential services.
Actionable Insights from CareSage
CareSage is our data analytics platform that ingests data from across the CA Home platform and turns it into actionable information and insights. We identify patterns in your data to provide insights on:
- Activity and mobility levels
- Engagement with the plan
- Assistance and monitoring away from home
- Fall management
- Hospitalization prediction
This real-time reporting enables earlier intervention by supporting proactive care for your member and patient populations.
Meet Esper™–Our AI Virtual Health Assistant
Deliver 96% Satisfaction and Increase RPM Adherence by Over 36%
Enhance the patient experience and make adhering to a remote care program easier than ever with Esper.
Esper proactively engages users to boost adherence through regular SMS text communications, including alerts for daily readings, device updates, education, and genuine encouragement.
Meet Esper™–Our AI Virtual Health Assistant
Deliver 96% Satisfaction and Increase RPM Adherence by Over 36%
Enhance the patient experience and make adhering to a remote care program easier than ever with Esper.
Esper proactively engages users to boost adherence through regular SMS text communications, including alerts for daily readings, device updates, education, and genuine encouragement.
Simple to Start. Easy to Use.
We tear down the barriers to adoption by creating a simple solution that’s intuitive for all users.
For individuals and their caregivers, we offer push-button products ready to use out of the box without complex setup or configuration. If help is ever needed, a virtual health assistant is just a text message away.
We offer end-to-end implementation support to allow healthcare providers staff get their connective care program up and running without overtaxing their staff. Our goal is to serve as an extension of your staff, increasing your bandwidth so you can focus on your care population.
The Numbers Speak for Themselves
We’re North America’s Largest Provider of Digital Health and Safety
10+ Million lives protected—and counting
3,000+ Provider Partners
~900K Active Subscribers
~250K Senior Living Residents
40K+ Patients Monitored with RPM Solutions
850K+ Signals, calls or incidents handled monthly
3,000+ Leading Healthcare Partners Choose Connect America
Humana
AmeriGroup RealSoultions
AmeriHealth Caritas
Trinity Health
Centene Corporation
Iowas total care
sunshine health
United Healthcare
Community HealthChoices
Molina HealthCare
pa health & wellness
Health First
Coordinated Response Reduces Unnecessary Costs
Our 24/7 emergency and concierge services deliver timely, coordinated responses to improve access to care in lower-cost settings. Together with care coordination, connected devices with our 24/7 concierge call center help to achieve a:
%
Decrease in 180-day readmissions
%
Decrease of 180-day EMS encounters
%
Decrease in hospitalization costs
%
Assisted onsite
Better Adherence Leads to Better Outcomes
With help and encouragement from Esper, our AI virtual health assistant, patients take their readings more often. More data means more opportunities for intervention, resulting in better health outcomes.
Average decrease in systolic blood pressure*
Average decrease in diastolic blood pressure
Decrease in blood glucose within 180 days
Average weight loss for patients starting at +286 lbs
What Our Partners are Saying
Ray F. SSM Health
We have had multiple patients press their medical alert pendant after their heart stopped beating for a short time, and because this remote technology enabled them to receive timely care, they survived. It’s clear Connect America cares about the patient as much as we do. By working with a reliable partner, we’ve been able to collaborate and problem-solve when needed to ensure the best possible patient outcomes.”
Theresa B. Ocean Health Initiatives
Connect America’s RPM solution is a gamechanger for OHI’s efforts to improve care for our underserved, vulnerable patient populations. Utilizing RPM has made a meaningful impact on the lives of our patients, which is what we care about most. This technology allows us to provide considerate and timely treatment to patients that typically require a significant amount of care. By being able to intervene earlier we have seen significant improvements in patient outcomes.“
Michelle M. St. Peter’s Health Partners
We have been thrilled with Connect America! ConnectVitals is a huge improvement over our previous provider. We are able to give new equipment and enhanced technology features to our members while reducing costs. They truly partner with us and actively help us grow the program.”
Lynette T. Director of Finance, The Eddy
Mary K. The PACE Place
Paloma H. President and CEO, Urban Health Plan
Latest News and Updates
Connect America Unveils CareSage, Empowering Healthcare Organizations with Next-Generation Predictive Analytics for Home-Based Care
Data’s Role in Health Equity: Digging into the Root of the Problem
