Connected Care for Health Plans

Enhancing Member
Benefits and Improving
Payer Outcomes

Partnering with Payers

Improve Member Satisfaction with Connected Healthcare

Improve Member Experiences with Solutions That Enhance Outcomes and Increase Safety

Connect America’s scalable, proven connected health platform has been the trusted and reliable choice for more than 35 years. Our solutions enable Medicare, Medicaid and commercial health plans with at-risk populations to reduce costs, improve Medicare Star Ratings and attract and retain more members

Our complete platform, which includes personal emergency response services (PERS), remote patient monitoring (RPM) and medication management, supports members at all levels of acuity, from urgent needs to daily care—enabling at-risk populations to live safely and independently in their homes.

Payers We Serve

Managed Care Organizations (MCOs)

Connect America’s remote healthcare solutions help increase membership, reduce retention, improve overall member satisfaction and lower costs.

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PACE

Connect America provides nationwide support to over 20+ PACE sites, with connected care solutions that help enable independence, safety and health for seniors and at-risk participants.

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Medicare Advantage

Connect America’s digital health and connected care solutions empower Medicare Advantage Plans to support the healthcare needs of their most vulnerable member populations.

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Senior woman talking to nurse

Personal Emergency Response

PERS provide 24/7 emergency assistance and care, increasing safety, independence and extending quality of life while enabling individuals to safely age in place. Our caregiver app allows users to keep an eye on loved ones.

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Remote Patient Monitoring

RPM enables providers to deliver earlier interventions and address negative trends resulting in reduced hospital admissions and lower costs.

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Medication Management

Medication self-adherence helps avoid adverse events caused by over- or under-dosing of prescriptions, allowing individuals to remain safe, healthy and independent in their homes while providing peace of mind for caregivers.

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Telehealth that Connects Members to Care and Improves Plan Costs

Boost Member Satisfaction

Improve overall benefits with superior remote health services that boost Star Ratings.

Lower Health Costs

RPM and PERS reduce unnecessary readmissions, home visits and overall plan costs.

Attract More Members

Increase member independence and satisfaction with remote care and support.

Enable Independent Living with 24/7 Safety, Care and Support

Members will feel safe and secure in the comfort of their homes or on the go, with our PERS.

Deliver Timely Care and Increase Safety: Quick response times and access to urgent care can help reduce complications associated with falls, long lie times and other major health events.

Prevent Unnecessary Emergency Department (ED) Visits: 95% of calls do not require emergency care. Fast access to assistance or a caregiver can help reduce costs from unnecessary ED visits and hospitalizations.

Ensure Safer Recoveries and Prevent Injuries: Ensure members have safer recoveries pre- or post-hospitalization. With a more comprehensive picture of what is happening to individuals in their homes, caregivers can take proactive steps to improve safety.

Senior couple cooking while wearing pers device
Senior couple cooking while wearing pers device

Enable Independent Living with 24/7 Safety, Care and Support

Members will feel safe and secure in the comfort of their homes or on the go, with our PERS.

Deliver Timely Care and Increase Safety: Quick response times and access to urgent care can help reduce complications associated with falls, long lie times and other major health events.

Prevent Unnecessary Emergency Department (ED) Visits: 95% of calls do not require emergency care. Fast access to assistance or a caregiver can help reduce costs from unnecessary ED visits and hospitalizations.

Ensure Safer Recoveries and Prevent Injuries: Ensure members have safer recoveries pre- or post-hospitalization. With a more comprehensive picture of what is happening to individuals in their homes, caregivers can take proactive steps to improve safety.

%

Reduced hospital admissions ¹

%

Reduced hospital stays for patients ²

%

of alert calls do not require emergency care or escalation

Increase Member Satisfaction and Engagement With RPM

Connect America’s RPM helps increase engagement by offering multiple touchpoints. Members experience better access to care, 24/7 ongoing support, and education resulting in increased engagement and member satisfaction. Research published from Becker’s Hospital Review found that RPM programs were able to drive a 25% increase in patient satisfaction, which is an important measure in CAHPS scores.

%

Reduction in Hospitalizations ³

%

Decrease in Readmissions ⁴

%

Improvements to Patient Satisfaction ⁵

%

Cost Reduction ⁵

Medication Adherence to Improve Health Outcomes

Medication management helps ensure medication adherence to improve a member’s health, reduce adverse events due to over-or under-dosage of prescription medications. Medication adherence in older adults is critical to ensuring quality and length of life, better outcomes and overall healthcare costs. The numbers speak for themselves.

Medication Adherence to Improve Health Outcomes

Medication management helps ensure medication adherence to improve a member’s health, reduce adverse events due to over-or under-dosage of prescription medications. Medication adherence in older adults is critical to ensuring quality and length of life, better outcomes and overall healthcare costs. The numbers speak for themselves.

%

of patients do not take medications as prescribed, causing increased home and hospital visits.⁶

%

of hospital admissions of adults 65+ are related to inappropriate medication adherence.⁷

premature deaths in the U.S. each year result from medication non-adherence.⁸

in healthcare costs that could be curtailed annually by addressing medication adherence.⁹

Success for Payers and Providers

See What Our Partners Have to Say

Why Choose Connect America?

Proven

For over 35 years, our connected health platform has been the safe, reliable choice for individuals, health plans and providers nationwide.

Trusted

More than 1,000 provider partners and health plans in the U.S. trust Connect America for delivering access to safety and care while preventing unnecessary hospitalizations.

Reliable

Our systems process over 250,000 emergency signals and data transmissions each month and protect more than 350,000 subscribers.

Award-Winning Solutions and Service

Today’s Caregiver Magazine 2019 Best Service Award Winner & 2020 Best Company Award Winner
Frost & Sullivan 2019 Outstanding Customer Service Award
Healthcare Tech Magazine 2019 & 2020 Best Home Healthcare Solutions Provider Award