AI Virtual Health Assistant

Enhance the Patient Experience
with Esper

Remote Patient Monitoring (RPM) - Bringing Care into the Home

Boost Engagement and
Increase Adherence

An Around-the-Clock Virtual Assistant

Remote care programs deliver the best results when individuals feel comfortable using them. Esper, our AI virtual health assistant, makes adhering to a remote care program easier than ever.

Esper proactively engages users to boost adherence through regular SMS text communications, including alerts for daily readings, device updates, education, and genuine encouragement. Higher adherence results in more effective treatment, and better health outcomes.

Expand Your Outreach into the Home

Research has shown that engagement tools, such as AI virtual health assistants, can help increase satisfaction and adherence while improving efficiency and directly impacting quality measures such as HEDIS and Medicare Star ratings. In fact, results from Esper show a 36% increase in adherence, lower attrition and significant time savings enabling you to:
  • Scale your remote care program faster
  • Better onboard and educate your members or patients
  • Gather more readings allowing better calibration of care plans
  • Reduce administrative burden for your providers and staff
Esper handles outreach on behalf of your staff, helping to streamline incoming phone calls, scheduling and inquiries while enabling your team to focus on delivering exceptional care. So, expand your outreach into the home with Esper, the friendly extension of your care team that supports remote care programs such as personal emergency response systems (PERS), remote patient monitoring (RPM) and medication management.
Engage Patients with More Personalized Care
Engage Patients with More Personalized Care

Expand Your Outreach into the Home

Research has shown that engagement tools, such as AI virtual health assistants, can help increase satisfaction and adherence while improving efficiency and directly impacting quality measures such as HEDIS and Medicare Star ratings. In fact, results from Esper show a 36% increase in adherence, lower attrition and significant time savings enabling you to:
  • Scale your remote care program faster
  • Better onboard and educate your members or patients
  • Gather more readings allowing better calibration of care plans
  • Reduce administrative burden for your providers and staff
Esper handles outreach on behalf of your staff, helping to streamline incoming phone calls, scheduling and inquiries while enabling your team to focus on delivering exceptional care. So, expand your outreach into the home with Esper, the friendly extension of your care team that supports remote care programs such as personal emergency response systems (PERS), remote patient monitoring (RPM) and medication management.
Customizable for an Individualized Patient Experience

Create a Direct Connection to
Support and Service

Contrary to popular belief, seniors are texting. In fact, one in three seniors prefers text to phone calls. When a senior is enrolled in a remote care program with Esper, they will receive automatic SMS text communications guiding them through the onboarding process and providing support. With access to 24/7 assistance and a direct connection to a support team, seniors can feel peace of mind knowing someone is always available.

A remote care program enabled by Esper can:

  • Support adherence with alerts for daily readings
  • Deliver updates for shipping and device setup
  • Send medication reminders
  • Answer frequently asked questions
  • Provide supportive education such as manuals and guides
  • Engage seniors to reduce feelings of loneliness and isolation
  • Give encouragement and recognition
  • Provide peace of mind for family members

Esper Handles the Routine. Your Team Delivers the Personal Touch.

Successful remote monitoring programs achieve the best results when individuals are engaged and compliant. That’s where an AI virtual health assistant shines. Esper acts like an extension of your care team, encouraging adherence while making your program more effective and efficient. Esper can help reduce much of the administrative burden, leaving your staff to handle issues that require a personal touch. Esper is also excellent at collecting data. With Esper, health plans and providers can capture critical data that can facilitate preventative care interventions and guide future health initiatives. Esper helps health plans and providers with:
  • Full-service onboarding, consent, and enrollment
  • Delivers health assessments and SDOH surveys
  • Patient scheduling
  • Medication and adherence reminders
  • Fields frequently asked questions
  • Auto-refilling device supplies, such as strips and lancets
Actionable Medical Insights for Earlier Interventions
Actionable Medical Insights for Earlier Interventions

Esper Handles the Routine. Your Team Delivers the Personal Touch.

Successful remote monitoring programs achieve the best results when individuals are engaged and compliant. That’s where an AI virtual health assistant shines. Esper acts like an extension of your care team, encouraging adherence while making your program more effective and efficient. Esper can help reduce much of the administrative burden, leaving your staff to handle issues that require a personal touch. Esper is also excellent at collecting data. With Esper, health plans and providers can capture critical data that can facilitate preventative care interventions and guide future health initiatives. Esper helps health plans and providers with:
  • Full-service onboarding, consent, and enrollment
  • Delivers health assessments and SDOH surveys
  • Patient scheduling
  • Medication and adherence reminders
  • Fields frequently asked questions
  • Auto-refilling device supplies, such as strips and lancets
A Complete End-to-End Solution

Better Adherence, Better Outcomes and Higher Satisfaction

The home is often considered the “black box” of healthcare because it offers limited visibility for payers, providers, and caregivers into an individual’s health status. With Esper, patients are more likely to stay compliant and are more engaged in their care at home, resulting in better treatment, better health outcomes and higher satisfaction.

Success for Payers and Providers