At Connect America, we hope you and your loved ones remain safe during this time of uncertainty surrounding the COVID-19 (coronavirus) pandemic. Our number one priority is the health and safety of our community members and partners. As we closely monitor the evolving situation, we remain committed to serving you at all times, so you and your loved ones can continue to enjoy peace of mind knowing you are not alone during this unprecedented time.
As the World Health Organization is now labeling this event as a global pandemic, we are – as always – taking every precautionary measure to keep Connect America’s Response Center operating with the level of service our customers expect. All 24/7 emergency monitoring operations are staffed and fully functional. Our dedicated operators are still ready to respond to any emergency 24 hours a day and are always there to support you in a time of need.
We are aware that this is an emerging and rapidly evolving situation. We hope to provide you with the most updated information as it becomes available. For more detailed information related to COVID-19, including communication resources and frequently asked questions, please visit the below sites.