Personal emergency response systems (PERS) have helped millions of individuals live more safely and independently. Over time, PERS has evolved from basic landline-based systems to more advanced mobile-enabled devices with GPS tracking, automatic fall detection and health monitoring. This guide explains what PERS is, how it works, who it benefits, the different types available, and how to choose the best personal emergency response system for your needs.
What is a Personal Emergency Response System (PERS)?
A Personal Emergency Response System (PERS) is a medical alert technology and service that allows users to quickly call for help during an emergency. Most often used by older adults or individuals with health risks, PERS provides quick access to assistance by connecting users to an emergency response center or designated caregiver with the press of a button.
How does PERS work?
- Activation: The user presses a button on their wearable device (pendant, wristband, or smartwatch) or console.
- Connection: The device connects to an emergency monitoring center.
- Assessment: A trained care specialist communicates with the user to assess the situation and connect them to a caregiver or dispatch emergency services.
- Response: Depending on the need, the operator dispatches emergency services, contacts a caregiver, or provides instructions to the user.
Some advanced personal emergency response systems also feature:
- Automatic fall detection
- GPS location tracking
- Health vitals monitoring
- Nurse triage integration
- Data analytics compatibility
Who Can Benefit from a PERS Device?
PERS is ideal for individuals who need quick access to help during emergencies, including:
- Older adults living alone
- Individuals with chronic conditions (heart disease, diabetes, COPD)
- People with disabilities or limited mobility
- Post-surgery or post-hospitalization patients
- Anyone at risk of falls or sudden health events who needs quick access to help
Types of Personal Emergency Response Systems:
There are several types of PERS devices, each tailored to different needs:
- In-home systems (landline and cellular options)
- Mobile GPS-enabled devices for use on the go
- Wearable devices with built-in fall detection technology and health monitoring features
Key Benefits of a PERS Device:
- Quick Access to Assistance: Prompt connection to emergency services or caregivers
- Fall Detection, GPS and Nurse Triage: Certain devices offer optional fall detection, GPS location tracking and clinical triage
- Improved Health Outcomes: Early intervention through quick response can prevent complications and hospitalizations
- Increased Independence: Supports aging in place safely without being intrusive
- Peace of Mind: Reassurance for users, caregivers and families that help is available 24/7.
Who qualifies for PERS Coverage?
PERS is commonly used by:
- Individuals at risk of falling or medical emergencies
- Those living independently without daily support
- People with chronic medical conditions
Coverage for personal emergency response systems may be available through:
- Medicaid waiver programs
- Health insurance plans
- Private pay options
What to Look for in a Personal Emergency Response System:
- Connectivity: The device should offer connectivity through a landline, cellular network, or both, depending on the users’ needs and home setup.
- Range and Mobility: Consider the device’s range and mobility to determine whether it is intended for use only at home or if it is mobile-enabled with GPS for use outside the home.
- Fall Detection: It is important to check if the device includes automatic fall detection for added safety in case the user cannot press the help button. Many devices offer this as an optional feature.
- Ease of Use: The device should be comfortable, lightweight, and easy to operate.
- Monitoring Quality: Consider the quality and reputation of the monitoring center. Confirm that it provides certified 24/7 monitoring with fast response times, and that its operators are based in the U.S.
- Battery life: Choose a device that is long-lasting and easy to charge when needed.
Help Your Members Stay Safe with PERS
If you support members who are elderly, medically vulnerable, or living independently, a personal emergency response system can offer peace of mind, safety, and ongoing support. Start protecting your members today.