We interviewed members of our leadership team across the organization to get their predictions for what’s to come this year. In this new series, our top executives share their thoughts on where we are headed, in relation to today’s healthcare landscape, connective care technologies and beyond. Each week we’ll feature a different executive and their industry insights. Read more below:
Rosemary Kennedy
Chief Health Informatics Officer
“In 2024, we will continue to see an expansion in the use of artificial intelligence [AI] across the healthcare ecosystem. Visionary healthcare stakeholders will embrace AI-driven strategies to advance health equity, broaden social determinants of health (SDoH) initiatives, and support population health.”
“For example, AI-enabled health virtual assistants will play a pivotal role in administering SDOH surveys and collecting critical data to drive the development of more personalized and proactive care plans. In addition, certain AI technology will help identify SDOH needs and transform them into immediate actions by connecting individuals with a comprehensive range of integrated services, including transportation, medication delivery, nutritious meals, and more. By embracing this more holistic approach to care, we can help foster health equity, which will ultimately lead to better overall health and outcomes.”
Mike Cantor, M.D., J.D.
Chief Medical Officer
“In the coming year, we will continue to see the healthcare sector battle rising care costs, increasing rates of chronic disease, staffing shortages, and extensive burnout. As a result, many forward-thinking healthcare organizations will expand remote care strategies to more efficiently and effectively manage their patients. Programs such as remote patient monitoring (RPM) and chronic care management (CCM) are vital tools enabling providers to extend their reach and understand what is happening to their patients in real time. Data from these programs offer important clinical insights and enhance care coordination. And these programs support earlier interventions and preventive care that improves patient health outcomes and decreases unnecessary care utilization and costs.”
Anjan Panneer Selvam
Vice President, Product
“Predictive analytics and artificial intelligence (AI) will continue to play a prominent role in providing more patient-centered care. For example, predictive analytics can help identify individuals who are at risk of a fall, or at risk of hospital transport. This critical data can provide valuable insight to care teams so that they can facilitate earlier interventions and care before a health condition escalates, or an emergency takes place. By utilizing this technology, providers and health plans can better support aging and chronically ill populations, so they can live safely and well in their homes.”
Tina Null, MSN, RN
Chief Clinical Officer
“RPM isn’t just a buzzword; it effectively extends care beyond emergencies and hospitals. Focusing on chronic diseases and at-risk populations, RPM closes gaps in care while dramatically reducing overall healthcare costs. It’s a win-win, benefiting both patients and healthcare entities.”
“The key? Empowering patients to stay safe at home, reducing reliance on hospitals as the go-to for healthcare. The economics are clear: high utilization of emergency and hospital services is costly and burdensome. RPM is our pathway to a smarter, patient-centric future. I’m committed to convincing healthcare markets that embracing RPM means arming patients with the tools, knowledge, and access they need. In 2024, let’s shift the narrative and make RPM the norm. It’s not just about saving costs; it’s about extending quality of life and producing better health outcomes.”
Dorit Baxter
Chief Marketing Officer
“Exploring the synergy between human expertise and AI in content creation is a fascinating, yet sometimes scary, endeavor for marketers. While AI enhanced content creation can bring an exciting, transformative 
touch to our messages, it’s even more important to uphold the foundational elements. In the realm of healthcare, where trust and quality are paramount, it will become even more critical to rely on solid data, irrefutable facts, and tangible results when speaking to the market. AI cannot create a satisfied customer or a case study, and while it may help marketers capture attention, authenticity, fortified by real results will shine brighter as we navigate the new world of content creation.”
Janet Dillione
Chief Executive Officer
“In the landscape of healthcare technology, innovations such as wearables, remote monitoring devices, and virtual health assistants redefine the boundaries of patient care, playing a pivotal role in enhancing
outcomes. Another critical measure of their true impact lies in the seamless integration of caregivers into the equation. These unsung heroes navigate complex medical regimens, juggle a myriad of responsibilities, and confront the emotional and physical tolls of caregiving.
In the realm of healthcare advancements, leaders will increasingly turn to solutions that prioritize keeping caregivers informed and engaged. For them, technology is not just for convenience, but a powerful tool offering peace of mind and helping better manage the workload.”