Connect America West

Personal Emergency Response Systems (PERS)

Serving all of California

Connect America West provides products and services that allow those that wish to maintain their independence and remain within their community, to do so, with dignity and peace of mind. Our reputation for outstanding service, support and results is why we are the preferred partner to over 1,000 healthcare organizations. Our partners have access to industry-leading products, support, services and the best solutions so that those who desire to remain independent and live within their community can do so.
Personal Emergency Response Systems (PERS)
Personal Emergency Response Systems (PERS)

Connect America West

Serving all of California

Personal Emergency Response Systems (PERS)

Connect America West provides products and services that allow those that wish to maintain their independence and remain within their community, to do so, with dignity and peace of mind. Our reputation for outstanding service, support and results is why we are the preferred partner to over 1,000 healthcare organizations. Our partners have access to industry-leading products, support, services and the best solutions so that those who desire to remain independent and live within their community can do so.

Contact Us

Monday through Friday 8 a.m. to  5 p.m. Pacific Time

Tel. 800-949-2434 | Local Tel. 707-200-2138 | Fax. 707-306-7190

1364 N. McDowell Blvd., Suite B2, Petaluma, CA 94954

About Connect America

Connect America is proud to be the nation’s largest independent provider of PERS.

With a full suite of medical alert and connected health solutions offered directly and through our healthcare network partners, we have improved the quality of life for more than one million individuals and their caregivers during our 35+ years of service. We offer award-winning customer service and a response team of highly-trained and compassionate Emergency Response Operators ready to connect with you 24/7/365.

How It Works

  • When you need help, just press your button.
  • Your information is sent to the emergency response center. An emergency response operator connects you through the speaker on your device and decides on the proper action.
  • The operator sends the appropriate responder based on your needs – emergency services, caregiver, family member or neighbor.

Is it time for a PERS?

Do any of these questions apply to you or someone you are caring for?

  • Live alone or left alone for extended periods by caregivers?
  • Have at least one chronic illness (heart disease, stroke, diabetes, pulmonary issues, osteoporosis, arthritis)?
  • Feel nervous to be alone due to a medical concern or feel unsafe in your living environment?
  • Use mobility-assisted devices (walker, cane, crutches, wheelchair)?
  • Require assistance performing activities of daily living (walking, bathing, toileting, dressing, preparing meals, etc.)
  • Physical or sensory impairments (vision, hearing, walking, etc.)?
  • History of falls or medical emergencies?
  • Hospitalized within last 12 months?
Benefits of Aging in Place
Benefits of Aging in Place

Is it time for a PERS?

Do any of these questions apply to you or someone you are caring for?

  • Live alone or left alone for extended periods by caregivers?
  • Have at least one chronic illness (heart disease, stroke, diabetes, pulmonary issues, osteoporosis, arthritis)?
  • Feel nervous to be alone due to a medical concern or feel unsafe in your living environment?
  • Use mobility-assisted devices (walker, cane, crutches, wheelchair)?
  • Require assistance performing activities of daily living (walking, bathing, toileting, dressing, preparing meals, etc.)
  • Physical or sensory impairments (vision, hearing, walking, etc.)?
  • History of falls or medical emergencies?
  • Hospitalized within last 12 months?

Choosing the Right PERS

Our Products

Early Medical Intervention

Home System

Starting at $28.95/mo.**

Designed to work on a cellular network, this system integrates a two-way speaker and a small, lightweight, help button that can be worn around the neck or on the wrist. The system provides clear communication with an emergency response operator.

Equipment included: Base speaker and neck button or wrist button

  • No landline or cellular phone required
  • Reliable cellular coverage
  • No cellular contract required
  • Integrated two-way speaker
  • Lightweight neck or wrist button can be worn in the shower or bath where accidents are common
  • Optional fall detection pendant can call for help if a fall is detected*
  • Battery backup protection lets you use your system in the event of a blackout or power outage

**Discounts may be available

Early Medical Intervention

Mobile System

Starting at $32.95/mo.**

Designed to work on a cellular network, this system integrates a built-in two-way speaker with a lightweight, all-in-one, help button that can be worn around the neck. This simple mobile solution includes an advanced GPS* locator with clear voice communication, so that users have immediate access to help anytime, anywhere. Fall detection can call for help if a fall is detected and a user cannot push the help button.* Equipment included: All-in-one neck button with two-way speaker and charging cradle (with the option of a wearable button on neck or wrist for the participant)
  • No landline or cellular phone required
  • Reliable cellular coverage
  • No cellular contract required
  • Advanced GPS technology*
  • One button access to emergency help through built-in two-way speaker
  • Optional built-in fall detection pendant can call for help if a fall is detected*
  • Optional extra help button available with interchangeable lanyard or wristband
  • Buttons can be worn in the shower or bath where accidents are common
  • Up to 5 days battery depending on activity and usage

**Discounts may be available

Fall Detection Pendant

Starting at $5/mo.

Enabled with an accelerometer and barometric sensors, PERS can sense a fall and contact a response coordinator immediately—even if the individual can’t press their button. This feature is ideal for those at risk of falling, having a heart attack or seizure, or experiencing a medical emergency that might result in a fall. It provides peace of mind not just to the user but also to his or her family members.

  • If a fall is detected, a signal will be sent for help
  • Available on all Home and Mobile PERS upon request
  • Lightweight fall detection pendant can be worn in the shower or bath where accidents are common
  • Sensors measure high acceleration force from a fall
  • Two-way speaker allows communication even if the individual can’t move or press their button

Contact Us for More Information

Find out more about this service. We will contact you with more information, or assist you with completing your order over the phone within one business day.
Benefits of Connected Health