How Health and
Home Connect

We envision a world where everyone is empowered to age gracefully and well at home. Our next-generation, AI-enabled connective care platform makes that possible.

How Health and
Home Connect

We envision a world where everyone is empowered to age gracefully and well at home. Our next-generation, AI-enabled connective care platform makes that possible.

How Health and Home Connect

Welcome to Connect America Home™

Improve Outcomes. Enhance Experience. Lower Costs.

Connect America Home is the first and only solution to integrate connected devices with a suite of tech-enabled remote care services and analytics—all supported by a 24/7 concierge call center. From ambient monitoring to daily vitals collection to emergency response, our seamlessly connected series of solutions enables continuous monitoring and connection.

With support from Esper, our AI virtual health assistant, individuals are more engaged, adherent and confident. Meanwhile, CareSage, our robust analytics engine, alerts healthcare organizations to critical changes and trends in an individual’s health and mobility.

 

Drive Better Health Outcomes

Our End-to-End Connective Care Platform

Connected Devices

Connected Devices

Innovative health and safety devices and wearables that connect to critical emergency and non-emergency services.

Remote Patient Monitoring

Remote Monitoring

An AI-enabled RPM and CCM platform proven to increase patient adherence and improve health metrics.

Analytics and Insights

Analytics and Insights

Actionable data that enhances health insights and results in better care at lower costs.

Concierge Call Center

Concierge Call Center

Trained specialists answer in seconds at the press of a button and provide critical support services.

AI Virtual Support

AI Virtual Health Assistant

The smart extension of your care team that helps boost adoption, adherence and outcomes.

Activity & Mobility Monitoring

Activity Monitoring

Continuous monitoring in and away from the home helps prevent wandering, avoid falls and reduce unnecessary ED visits.

Medication Management

Medication Management

Help ensure medication adherence and reduce adverse events related to prescription medications.

SDOH Services

SDOH Services

Address key challenges facing seniors and at-risk populations by connecting them to essential services.

CareSage Analytics Engine

Actionable Insights from CareSage

CareSage is our data analytics platform that ingests data from across the CA Home platform and turns it into actionable information and insights. We identify patterns in your data to provide insights on:

  • Activity and mobility levels
  • Engagement with the plan
  • Assistance and monitoring away from home
  • Fall management
  • Hospitalization prediction

This real-time reporting enables earlier intervention by supporting proactive care for your member and patient populations.

Meet Esper™–Our AI Virtual Health Assistant

Deliver 96% Satisfaction and Increase RPM Adherence by Over 36%

Enhance the patient experience and make adhering to a remote care program easier than ever with Esper.

Esper proactively engages users to boost adherence through regular SMS text communications, including alerts for daily readings, device updates, education, and genuine encouragement.

Improve Care for Seniors and the Vulnerable
Improve Care for Seniors and the Vulnerable

Meet Esper™–Our AI Virtual Health Assistant

Deliver 96% Satisfaction and Increase RPM Adherence by Over 36%

Enhance the patient experience and make adhering to a remote care program easier than ever with Esper.

Esper proactively engages users to boost adherence through regular SMS text communications, including alerts for daily readings, device updates, education, and genuine encouragement.

Man Wearing PERS Playing Cards with Friends

Simple to Start. Easy to Use.

We tear down the barriers to adoption by creating a simple solution that’s intuitive for all users.

For individuals and their caregivers, we offer push-button products ready to use out of the box without complex setup or configuration. If help is ever needed, a virtual health assistant is just a text message away.

We offer end-to-end implementation support to allow healthcare providers staff get their connective care program up and running without overtaxing their staff. Our goal is to serve as an extension of your staff, increasing your bandwidth so you can focus on your care population.

The Numbers Speak for Themselves

We’re North America’s Largest Provider of Digital Health and Safety

Lives Protected

10+ Million lives protected—and counting

Active Subscribers

3,000+ Provider Partners

Analytics and Insights

~900K Active Subscribers

Senior Living

~250K Senior Living Residents

Patients Monitored

40K+ Patients Monitored with RPM Solutions

Concierge Call Center

850K+ Signals, calls or incidents handled monthly

3,000+ Leading Healthcare Partners Choose Connect America

Coordinated Response Reduces Unnecessary Costs

Our 24/7 emergency and concierge services deliver timely, coordinated responses to improve access to care in lower-cost settings. Together with care coordination, connected devices with our 24/7 concierge call center help to achieve a:

%

Decrease in 180-day readmissions

%

Decrease of 180-day EMS encounters

%

Decrease in hospitalization costs

%

Assisted onsite

Better Adherence Leads to Better Outcomes

With help and encouragement from Esper, our AI virtual health assistant, patients take their readings more often. More data means more opportunities for intervention, resulting in better health outcomes.

Average decrease in systolic blood pressure*

Average decrease in diastolic blood pressure

Decrease in blood glucose within 180 days

Average weight loss for patients starting at +286 lbs

What Our Partners are Saying

Latest News and Updates

Improving Patient Experience for Seniors

Improving Patient Experience for Seniors

Connective care technology supports aging in place for seniors. It provides easy connectivity, enhances security, empowers health management, promotes social connection, and reduces costs. Seniors can embrace telehealth and other devices like smart home devices, wearables, and personal emergency response systems (PERS) to stay connected and independent.
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