A Connected Health Leader Focused on Remote Monitoring
Connect America is proud to be the nation’s largest independent provider of medical alert systems. With a full suite of reliable connected health solutions offered directly and through our more than 1,000 healthcare network partners, we have improved the quality of life of more than a million individuals and their caregivers during our over 35 years of life safety monitoring. At Connect America, we believe that “Connecting is Caring” and our mission is simple: To ensure that our customers reap the vital and, at times, life-saving benefits of living in a connected world.
Our healthcare division offers a growing portfolio of leading medical alert systems, remote patient monitoring and medication management solutions. Our expertise, innovation and commitment to service make us the ideal partner for home healthcare and Medicaid agencies, hospitals, drugstore chains, managed care and other healthcare organizations. We are proud to deliver cutting-edge healthcare technologies to patients and individuals across the country every day.
Healthcare Leadership Team
Richard Brooks
President, Healthcare Division, Connect America
As President of Connect America’s Healthcare Division, Richard Brooks is responsible for business management and marketing of its state-of-the-art solutions to hospitals, homecare agencies, visiting nurse associations and state and local Medicaid agencies located throughout the United States.
Richard has been a leader in the PERS industry for more than 30 years. Prior to joining Connect America, he was President and CEO of Health Watch, Inc., the second largest PERS Company in the industry. At the time of its sale to Philips Electronics, the company had over 125,000 subscribers located throughout the United States.
Richard holds a Juris Doctor, Law from Temple University’s James E. Beasley School of Law, and is also a founding member and serves on the Board of Directors of the Medical Alert Monitoring Association (MAMA).
Steve Abate
Executive Vice President, Healthcare Division Connect America
Steven Abate is Executive Vice President for Connect America’s Medical Alert Healthcare Division where he coordinates the Sales, Marketing and Government Services Departments. He brings to his role more than 30 years of specialized service in the remote healthcare monitoring field and is highly regarded in the industry for his expertise.
During his tenure with the company since 2012, Steven helped to launch important new technology care initiatives, including Connect America Telehealth services, among others.
Previously, Steven worked for Health Watch, Inc., and prior, owned and operated his own Emergency Response Medical Alarm company. He is a graduate of Temple University in Philadelphia.
Jim Reilly
Vice President of Telehealth, Connect America
As Vice President, Telehealth within Connect America’s Healthcare Division, Jim Reilly is responsible for sales and product development for ConnectVitals™ Remote Patient Monitoring (RPM) Services, including the development of clinical workflow for new clients and marketing programs to both acute and post-acute healthcare markets. In his role, Jim oversees client management, technology integration and education, product selection, and clinical support with the goal of keeping individuals safe and independent in the most cost effective settings.
For the prior 15 years, Jim effectively developed technology integrated care models for the disabled and aging populations that enhance quality of life while reducing utilization.
Jim received both his MBA and BSN from Eastern University and has more than 25 years of progressive management experience in healthcare.
Gina Sicker
Vice President of Customer Relations, Connect America
Gina Sicker oversees account and relationship management for the Connect America’s Direct Service Providers and Managed Care/Medicaid Programs.
Since beginning her career in 1991 with American Medical Alert Corporation, Gina has been in the connected care industry for 28 years.
Corporate Management Team
David Cautin
Chief Executive Officer, Connect America
As CEO of Connect America, David Cautin brings more than 20 years of experience defining and executing growth strategies at both global corporations and early stage ventures.
Following his appointment in 2014, David strengthened the Connect America brand in personal emergency response systems (PERS), telehealth, and remote patient monitoring (RPM) solutions among consumers, patients, hospitals, and healthcare providers. Under his leadership, the company has grown to become a recognized leader in North America serving hundreds of thousands of seniors and their caregivers who put their safety and trust in its products and services.
Before joining Connect America, David was Chief Executive Officer for KGB, a global provider of branded consumer and commercial services, where he pivoted the growth model to personal lending and business solutions. Prior, David held executive leadership positions at NYSE Euronext, TrueSlant (acquired by Forbes), Revolution Money (acquired by AMEX), and AOL.
With a Bachelor of Science in Economics degree, David graduated magna cum laude from The Wharton School, University of Pennsylvania, and later earned his MBA from Harvard Business School.
John Brady
Chief Operating Officer / Chief Financial Officer (COO/CFO), Connect America
John Brady serves as Connect America’s Chief Operating Officer (COO) and Chief Financial Officer (CFO), managing supply chain, fulfillment, customer service, and financial operations for the company.
A long-time industry veteran, John established The Resource Group, Inc. and later transferred the Security Group to TRG Associates, Inc. Previously, John acted as General Manager, Installation, and Service Manager for more than twenty alarm companies, with a focus on improving installation quality, service response, technical training, and system design.
Earlier in his career, John served as Controller for the Mount Tolman Mining project on the Colville Indian Reservation in Grand Coulee, WA. Before that, he held CFO or Treasury positions with Page Wilson, Smith & Wesson, and Setlowear, prior to joining Securitylink as CFO.
John earned his MBA from Babson College and a Bachelor of Science degree in Economics from The Wharton School of the University of Pennsylvania. He also holds a Connecticut CPA certification.
Vijay Karia
Chief Digital Officer, Connect America
As Connect America’s Chief Digital Officer, Vijay Karia is responsible for the company’s media, marketing, digital, and IT teams.
Previously, Vijay led the development and implementation of enterprise systems at NYSE Euronext and KGB, including CRM, web, financial, accounting, and human resources systems. He has managed technology teams in the U.S. as well as London, Paris, and the Philippines.
Prior to starting his career in technology, Vijay competed on the men’s ATP professional tennis circuit. Vijay also holds a BSBA degree from Boston University Questrom School of Business.
Join Our Growing Team
At Connect America, you’ll find a hardworking team of passionate professionals dedicated to changing lives every single day.
Ours is a collaborative culture where every voice counts and everyone – from our leadership team to our emergency response operators – is treated with respect. We understand that our employees are at the heart of our success as a company, and we are proud to provide the tools and support necessary for growth, including quality development programs and relevant on-the-job training.
If you’re ready to join a spectacular team where performance is rewarded and what you do really matters, Connect America is the perfect place for you.
Latest Updates
May 15, 2020
Telehealth Solutions: Transforming the Way FQHCs Do Healthcare By Jim Reilly, Vice President, Healthcare Division | May 19, 2020 The Essential Role of Telehealth During COVID-19 The rapid onset and unknown duration of the novel coronavirus compelled swift changes to traditional methods of healthcare delivery. Faced with the necessary shuttering of countless medical offices and […]
April 5, 2020
Connect America, the nation’s largest independent provider of personal emergency response systems (PERS) announced today that it is recognized as a “Top 10 Most Innovative Home Healthcare Solution Provider” for the second year in a row by Healthcare Tech Outlook magazine, this time for “Pioneering the Future of Connected Home Care.”
April 5, 2019
Healthcare Pros Cite ConnectVitals RPM Platform as Vital to Improving Patient Care, Decreasing Readmissions, and Reducing Costs April 18, 2019 – Bala Cynwyd, PA – Connect America, the nation’s largest independent provider of personal emergency response systems (PERS) announced today that it has been named “Best Home Healthcare Solutions Provider” by Healthcare Tech Outlook for […]
March 21, 2019
Choice Between State-of-the-Art PERS-Based HUB or 4G Samsung Tablet Delivers Unparalleled Versatility to Healthcare Providers March 21, 2019 – Bala Cynwyd, PA – Connect America, the nation’s largest independent provider of personal emergency response systems (PERS) announced today that it has expanded HUB options to enhance its highly customizable ConnectVitals™ remote patient monitoring (RPM) platform. […]
January 29, 2019
Acquisition Results in an Unparalleled Connected Health Experience for Individuals, Hospitals, and Healthcare Organizations Nationwide January 29, 2019 – Bala Cynwyd, PA – Connect America, the nation’s largest independent provider of personal emergency response systems (PERS), announced today that it has acquired Tunstall Americas, another leader in connected health services. Financial terms of the deal […]
