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The Effect of Social Isolation on Seniors

Social isolation has a significant effect on the health and well-being of seniors, and the COVID-19 pandemic has brought many of these concerns to light. While social distancing may reduce the risk of infection, it has also been shown to increase feelings of social isolation, leading to serious health consequences, especially for seniors.

According to Centers for Disease Control (CDC), social isolation is linked to increases in chronic conditions for seniors including dementia, stroke and heart disease. Social isolation is also associated with increases in emergency department visits, hospitalizations and nursing home placements.

A study published by the AARP Public Policy Institute found social isolation among older adults is associated with an estimated $6.7 billion in additional Medicare spending annually.

Help Reduce Social Isolation for Seniors with Connect America

The benefits of PERS are not only for emergent cases but are also essential for connecting individuals to early intervention, helping to provide support, address feelings of isolation, and lower costs of utilization. The implementation of PERS can help plans to:

Reduce Health Care Costs

Studies show PERS users experienced a 26% reduction in health care costs.

Reduce Unnecessary Trips to the Emergency Department

PERS helps connect emergent and non-emergent care for members, reducing unnecessary trips to the emergency room.

Decrease Hospital Admissions

PERS has been shown to help reduce hospital admissions by 25%.

Lower Implications of Delayed Care

PERS helps identify patients who may need further medical assessment.

Increase CAHPS Scores

Enhance quality scores through improved member engagement and satisfaction.

Differentiate Your Medicare Advantage Plan with Connect America’s PERS and New Mobile App

In addition to the benefits of traditional PERS, our new mobile application is a senior-friendly solution for plan members designed to help reduce feelings of social isolation. Each member will have a customized profile, so our on-staff operators are able to personalize the conversation to their interests.

  • Members can connect to resources for transportation
  • Seniors can play games with other Connect America members
  • Members can gain access to clinical teams and mental health resources
  • Plans can provide members with individualized health alerts

Learn more about how you can differentiate your plan and increase membership while addressing social isolation for your members.

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